Skip to content
PASSNP
Help Center
Plans, Billing & Account

Resetting your progress or deleting your account

Start an exam over with a clean slate, or remove your account entirely.

Resetting progress

Retaking the exam, or want a fresh start? Reset your progress for one exam at a time from Account. Type RESET to confirm.

  • Removed: your answer history and your study and exam sessions for that exam.
  • Kept: bookmarks, notes, highlights, and flashcards.

Deleting your account

Go to Account → "Danger zone" and type delete to confirm. This cancels any monthly pass immediately and permanently removes your account and data. It cannot be undone. If a subscription cannot be cancelled automatically, you will be asked to contact support first.

Didn’t find what you needed?

Check the FAQ for common questions, or browse the rest of the Help Center.

Resetting your progress or deleting your account — Help Center | PASSNP