Help Center
Plans, Billing & Account
Resetting your progress or deleting your account
Start an exam over with a clean slate, or remove your account entirely.
Resetting progress
Retaking the exam, or want a fresh start? Reset your progress for one exam at a time from Account. Type RESET to confirm.
- Removed: your answer history and your study and exam sessions for that exam.
- Kept: bookmarks, notes, highlights, and flashcards.
Deleting your account
Go to Account → "Danger zone" and type delete to confirm. This cancels any monthly pass immediately and permanently removes your account and data. It cannot be undone. If a subscription cannot be cancelled automatically, you will be asked to contact support first.
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