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Help Center
Plans, Billing & Account

Managing or cancelling your plan

Cancel a monthly pass, find receipts, and know what happens when access ends.

All payments are processed by Stripe. PASSNP never sees or stores your card details.

  1. 1Go to Account → Overview.
  2. 2Tap "Manage billing" to update your card, cancel a monthly pass, or download invoices.
  3. 3Your plan status shows "Renews <date>", "Cancelled — access until <date>", or "Prepaid pass · Until <date>".
The Account page with plan status and billing
  • Receipts for every purchase are under "Billing & receipts" on the Account page.
  • We email you 7 days and 1 day before your access ends.
  • When access ends, your account returns to the free plan. Your progress, bookmarks, notes, and history stay, and nothing is deleted.
  • You cannot buy a second pass for an exam while the first is still active.

Questions about a charge or a refund? Contact support and we will help.

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Check the FAQ for common questions, or browse the rest of the Help Center.

Managing or cancelling your plan — Help Center | PASSNP