FAQs

By purchasing, enrolling in, subscribing to, or otherwise accessing any PASS product or service, you acknowledge that you have read, understood, and agreed to be bound by this Cancellation, Refund, and No Chargeback Policy. This policy applies to all products and services offered by PASS, including but not limited to online courses, live classes, subscriptions, digital materials, question banks, coaching, mentoring, review sessions, and other educational services.

1. All Sales Are Final

All purchases made through PASS are final. PASS maintains a strict no refund, no exchange, and no credit policy. Under no circumstances shall any refund, whether full or partial, be issued for any product or service once purchased, including where the purchaser has failed to use the product or service, has accessed only part of the product or service, or is dissatisfied with the purchase.

2. Non-Refundable Products and Services

All PASS products and services are non-refundable, including but not limited to:

• Online courses and review programs
• Live Master Classes
• FLIX or other video-based educational content
• Question Banks
• One-on-one coaching, mentoring, tutoring, or consultation sessions
• Last-Minute Review Preparation sessions
• Downloadable or digital study materials
• Promotional offers, discounted products, and final sale items
• Any other educational or support service offered by PASS

Once access is granted, enrollment is confirmed, materials are delivered, or a session is scheduled, the purchase is deemed fully earned and non-refundable.

3. Subscription Products

All subscription-based products and services are non-refundable, non-cancelable for prior charges, and non-transferable. Subscriptions renew automatically on a recurring monthly basis, or as otherwise stated at the time of purchase, beginning on the original purchase date.

By enrolling in a subscription, you authorize PASS to charge the payment method on file automatically for each renewal term unless and until you cancel your subscription in accordance with these terms.

You may cancel your subscription at any time to prevent future renewals. However:

• Cancellation does not entitle you to a refund of any kind.
• Cancellation does not reverse, waive, or prorate any charge already processed.
• No refunds or credits will be issued for unused time, unused access, partial billing periods, or failure to cancel before the renewal date.

It is solely the student’s responsibility to manage, monitor, and cancel their subscription before the next billing cycle. PASS shall not be liable for charges incurred due to the student’s failure to cancel in a timely manner.

4. No Transfers, Rescheduling, or Reassignments

All PASS purchases are personal to the original purchaser and are strictly non-transferable. No product, service, subscription, session, enrollment, or access right may be transferred, assigned, shared, substituted, or resold to any other individual.

In addition, unless expressly stated otherwise in writing by PASS:

• Purchased services may not be moved to another course, date, cohort, or session.
• Missed appointments, missed classes, failure to attend, or failure to use purchased services do not entitle the purchaser to a refund, credit, or rescheduling.
• PASS is under no obligation to accommodate scheduling conflicts, personal emergencies, work conflicts, examination changes, or other personal circumstances.

5. Dissatisfaction Does Not Create Refund Rights

Client dissatisfaction, change of mind, misunderstanding of the product or service, perceived lack of results, failure to pass an examination, disagreement with teaching style, failure to attend, or any subjective claim regarding value shall notconstitute grounds for a refund, partial refund, chargeback, cancellation of payment obligations, or any other compensation.

PASS makes no guarantee of any specific testing outcome, certification result, employment result, or professional advancement unless expressly stated in a separate signed written agreement.

6. No Guarantee of Exam Success

PASS provides educational and preparatory resources only. Purchase or participation does not guarantee passing any examination, obtaining licensure, achieving certification, securing employment, or obtaining any professional result. Individual performance depends on many factors beyond the control of PASS, including but not limited to study habits, academic background, test-taking ability, clinical knowledge, and adherence to preparation recommendations.

7. Chargebacks and Payment Disputes Prohibited

By purchasing any PASS product or service, you agree that you will not initiate any chargeback, payment dispute, or reversal with your bank, credit card company, or payment processor for any charge that is consistent with this policy.

You further agree that any attempt to obtain a chargeback, reversal, or payment dispute for a valid charge may constitute a material breach of this agreement. In the event of a chargeback or payment dispute:

• PASS reserves the right to immediately suspend or terminate access to all products and services without notice.
• PASS may deny future purchases or enrollment.
• PASS may submit this policy, proof of purchase, proof of access, usage records, and all related communications to the payment processor or financial institution in response to the dispute.
• You agree to remain responsible for all amounts owed, including any fees, costs, collection expenses, administrative charges, and reasonable attorneys’ fees incurred by PASS in defending or recovering disputed amounts to the fullest extent permitted by law.

8. Refusal of Service and Account Termination

PASS reserves the right, in its sole discretion, to refuse service, cancel access, restrict participation, suspend accounts, or terminate user access at any time for violation of its policies, misuse of materials, unauthorized sharing, abusive behavior, payment disputes, or conduct deemed harmful to PASS, its instructors, staff, students, or operations. In such cases, no refund, credit, or compensation shall be owed.

9. Policy Enforcement

PASS reserves the right to interpret, apply, and enforce this policy at its sole discretion to the fullest extent permitted by applicable law. Any exception to this policy must be expressly approved in writing by an authorized representative of PASS. No oral statement, course of dealing, or customer communication shall modify or waive this policy unless confirmed in writing.

10. Acknowledgment and Acceptance

By completing a purchase, enrolling in a program, scheduling a service, or accessing any PASS offering, you expressly acknowledge and agree that:

• all sales are final;
• all products and services are non-refundable and non-transferable;
• subscription charges will recur automatically unless canceled before renewal;
• unused services, missed sessions, and dissatisfaction do not entitle you to a refund or credit; and
• this policy is binding and enforceable as a condition of your purchase and continued access. 

To cancel your PASS REVIEW subscription in Kajabi, log in to your account and go to your Settings or Billing section. From there, locate your active subscription and follow the prompts to manage or cancel your plan.

If you are unable to find the cancellation option, contact PASS REVIEW support for assistance before your next billing date.

To cancel through PayPal, sign in to your PayPal account and find "Preapproved Payments" or "Automatic Payments". Click "stop" or "cancel the subscription." All done!

To cancel through your credit card, login to your Member account dashboard (you're already logged in if you can read this, but if you need to sign in/sign out, go to:

https://www.npmaatcreview.com/

- Click on the account logo in the top right corner.

- Select Settings, then Billing Info, and then click the Cancel Subscriptions button.

All done!

Remember, refunds are not available after payment is received.   Cancellation will prevent any further charges after the date of cancellation.

^{**Be sure to cancel 48 hours before your next billing date to ensure no funds will be deducted.}  

IF YOU LOGIN AND DON'T SEE THE VIDEOS ANYMORE:

Upon failed payments, the system automatically revokes your access to the videos to prevent unauthorized viewing of videos not paid for.  However, if the account hasn't been canceled, it will keep trying to obtain the agreed-upon payment multiple times.  If your payment has gone through successfully, and you still can't access the videos, please email us as we have to manually re-activate you. 

A few other details:

Your reoccurring payment will be processed on the same day every month. 

We are not able to manage your monthly payment, so if needed, you may want to put a reminder on your calendar for the payment processing date

Refunds for subscriptions are subject to PASS REVIEW CENTER’s refund policy. If you forget to cancel, we recommend contacting support as soon as possible to review your account and determine whether a refund may be available.

Because subscription renewals are the responsibility of the account holder, refunds are not guaranteed unless stated in the company’s policy.

During the live master class sessions at MAATC, the recorded courses are incorporated into a day-by-day study calendar for you! It establishes an intensive group work review with other students in a Private Channel and Facebook Community @https://www.facebook.com/groups/732761260846171 and allows them to answer daily practice questions and hold each other accountable. Learning to work on your own can boost your confidence, as can sharing your knowledge and assisting others. The group will then meet for eight hours to discuss the material using case scenarios and quizzing sessions that we created. Instead, the flix crash courses are simply lectures that can be viewed at your desired date and time. More information about the live master class program is available on the FAQs page.

Yes. Students may reschedule their Last-Minute Review session on their own. Sessions may be rescheduled up to six times, and all changes must be made at least 24 hours before the scheduled session time.

Missed sessions are considered forfeited. No makeup class, refund, or credit will be given unless the center announces otherwise.

No. All materials are for the registered student’s personal use only. Unauthorized copying, recording, uploading, selling, or sharing is strictly prohibited.

By enrolling, the student agrees to comply fully with all policies, rules, schedules, payment terms, and disciplinary measures implemented by Pass Review Center.